Certainly! Here’s a clear and customer-friendly Refund & Return Policy page for GadgetBazaar.ae, written in a style that builds trust and matches modern UAE e-commerce standards:

Refund & Return Policy

At GadgetBazaar.ae, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to make the return or refund process as simple as possible.

1. Eligibility for Returns

  • Items can be exchange within 4 days of delivery.

  • For exchange policy products must be unused, in their original packaging, and with all tags, accessories, manuals, and free gifts (if any) included.

  • Some items are not eligible for return due to hygiene or safety reasons (e.g., opened personal care items, headphones, or products marked “Non-returnable”).

2. How to Request a Exchange

  1. Contact Us:
    Email us at support@gadgetbazaar.ae or log in to your account and submit a return request.

  2. Provide Details:
    Include your order number, item(s) you wish to return, and the reason for return.

  3. Receive Instructions:
    Our team will review your request and provide instructions for pickup or drop-off.

3. Exchange Shipping

  • Returns from within the UAE are free if the item is defective, damaged, or incorrect.

  • For other reasons (e.g., changed mind), a return shipping fee of AED 15 may apply.

  • Items must be packed securely for safe transit.

4. Refund Process

  • Once your return is received and inspected, we will notify you by email.

  • Approved refunds are processed within 7-15 business days to your original payment method.

  • For Cash on Delivery orders, refunds will be made by bank transfer or store credit

5. Non-Returnable Items

  • Items marked as “Non-returnable” or “Final Sale”

  • Products with visible signs of use, missing accessories, or damaged packaging

  • Gift cards and downloadable software

6. Damaged or Wrong Items

If you receive a defective, damaged, or incorrect product, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no extra cost.

7. Contact Us

For all returns, refunds, and exchanges, please reach out:
Email: support@gadgetbazaar.ae

Thank you for shopping with GadgetBazaar.ae.
Your satisfaction matters to us!