2. Are your products original and authentic?
Yes, we guarantee that all our products are 100% genuine and sourced from reputable suppliers and manufacturers. We prioritize quality and customer satisfaction.
3. How can I place an order?
Simply browse our website, add your favorite products to the cart, and proceed to checkout. Follow the on-screen instructions to enter your shipping details and payment information.
4. Do you deliver across the UAE?
Yes, we offer delivery across all emirates in the UAE, including Abu Dhabi, Dubai, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain.
5. How long does delivery take?
Standard delivery usually takes 1–5 business days within the UAE. Some remote areas may require additional time. You will receive a tracking number once your order is shipped.
6. How much is the shipping cost?
Shipping charges are calculated at checkout based on your location and order total. Our minimum shipping charge is AED 20.
7. Can I pay with Cash on Delivery (COD)?
Yes, Cash on Delivery is available for orders within the UAE. We also accept major credit/debit cards and secure online payments.
8. How can I track my order?
Once your order is shipped, you will receive an email or SMS with a tracking number and a link to track your delivery status.
9. What if I receive a damaged or defective product?
We sincerely apologize for any inconvenience. Please contact our customer support within 24 hours of receiving your order, and we’ll arrange for a replacement or refund as per our Refund & Return Policy.
10. Can I return or exchange a product?
Yes, you may return or exchange eligible products within 7 days of delivery, provided they are unused, in original packaging, and meet our return conditions. Please refer to our Refund & Return Policy for more details.
11. How do I contact customer support?
You can reach us via:
Email: support@gadgetbazaar.ae
Contact Form: Contact Us page
12. Are there any warranties on products?
Many of our products come with a standard manufacturer’s warranty. Warranty terms are specified on the product page. For more information, please contact our support team.
13. How do I know if a product is in stock?
Product availability is shown on each product page. If a product is out of stock, you can join the waitlist to be notified when it’s available again.
14. Do you offer discounts or promotions?
Yes, we frequently run promotions and offer discount codes. Subscribe to our newsletter or follow us on social media to stay updated on our latest deals!
15. Is shopping on GadgetBazaar.ae secure?
Absolutely. We use SSL encryption and secure payment gateways to ensure your personal information and payment details are always protected.
16. Can I cancel my order after placing it?
Orders can be cancelled within 1 hour of placing, provided they have not been processed for shipping. Contact our support as soon as possible for assistance.
17. Do you ship internationally?
Currently, we only ship within the UAE. Please contact us for special international orders.